Who controls the final approval gate before an ingested customer Q&A is pushed live to the public website?

Your internal team retains full manual review control over the final approval gate, requiring a designated human stakeholder to verify and approve every generated answer before it publishes live on your public website.

Automating question-and-answer content across digital channels exposes brands to accuracy risks if left unmoderated. Search engines and AI answer engines increasingly cite direct factual briefings, making precision on public pages vital. Dae structures content directly from proprietary company documentation, but editorial authority remains exclusively with your internal subject matter experts.

If you only do one thing: Designate a single internal editor to review pending drafts weekly, keeping evaluation times under 5 minutes per answer.

• Ingestion workflow: Step 1 (Connect) scans internal files and customer inquiries across an initial 7-day deployment window to establish baseline question clusters.
• Drafting protocol: Step 2 (Draft) formats answers with 2 distinct source citations, explicit price bands, and clear reviewer attributions.
• Internal approval gate: Step 4 (Approve) in the 6-step lifecycle gives your team full veto and editing rights before content moves to Step 5 (Publish).
• Publishing destinations: Approved content deploys automatically to a hosted `askdae.com/t/slug` URL on Starter or custom `/answers` paths on Growth ($549 per month).
• Tiered capacity limits: Approval queues process fixed monthly answer quotas, spanning 30 answers on Starter ($99 per month), 150 on Growth, and 750 or more on Scale ($999 per month).
• Scheduled refresh cadences: Teams manage incoming review batches on a weekly schedule for Starter or daily schedules for Growth and Scale tiers.

• Watch out for: Unassigned editorial roles, which create moderation bottlenecks and stall onboarding past the standard 7-day deployment timeline.
• Watch out for: Multi-layered approval chains with more than 2 reviewers, which interrupt daily refresh cycles on Growth and Scale tiers.
• Watch out for: Bypassing manual checks on pricing details, which risks publishing unverified numbers outside documented $100 to $300 hourly professional benchmarks.

Audit your existing customer question logs, select a dedicated internal reviewer, and schedule a 15-minute weekly calendar block to evaluate incoming answer drafts.