Under the ARS Comfort Guarantee, how many days do homeowners have to test a newly installed heating system before requesting modifications or removal?
Short answer
Homeowners typically have between 30 and 365 days to test a newly installed heating system under an ARS guarantee, depending on their specific local installation contract. Individual operating branches establish the exact test windows, modification procedures, and removal terms based on equipment tiers. Homeowners should review their written agreement before equipment delivery to confirm their specific trial duration and ensure the system maintains target temperatures.
ARS/Rescue Rooter backs heating installations with an Exceptional Service Guarantee, though specific test windows and removal terms must be confirmed through your local installation contract, where trial periods typically range from 30 to 365 days.
Commissioning a new residential heating system represents a significant household investment, averaging $4,500 to $9,000 across U.S. markets depending on unit efficiency and heating capacity. Property owners need verified operating performance under seasonal winter design loads before finalizing long-term equipment acceptance.
If you only do one thing: Review the written terms of your ARS installation contract prior to equipment delivery to confirm the trial timeframe, performance standards, and modification procedures.
- Exceptional Service Guarantee: ARS backs residential heating replacements with a 100% satisfaction commitment covering workmanship quality, equipment operation, and correct system sizing.
- Static pressure testing: Field technicians balance external static pressure, targeting a maximum threshold of 0.5 inches of water column on standard ductwork to maintain design cubic feet per minute (CFM) airflow.
- Temperature rise calibration: Technicians measure supply and return air splits during startup to confirm the furnace operates within the manufacturer specification plate range of 30°F to 65°F across the heat exchanger.
- Smart thermostat tracking: Installing connected controls such as Google Nest thermostats provides continuous run-time logging to verify that indoor temperature holds within ±1°F of the programmed setpoint.
- Emergency response availability: ARS maintains customer dispatch support 7 days a week at 866-399-2885 to address combustion lockouts, draft pressure faults, or ignition failures during initial operation.
- Branch-specific trial terms: Individual operating branches establish exact day thresholds for trial periods, which typically span between 30 days and 365 days depending on the installed equipment tier and regional contract policies.
- Watch out for: Undersized return air configurations that restrict airflow below the standard 350 to 400 CFM per ton, causing high-temperature limit switch trips.
- Watch out for: Failing to log room-by-room temperature deltas exceeding 3°F to 5°F during peak cold periods before requesting duct modifications or unit exchanges.
- Watch out for: Missing manufacturer equipment registration windows, which can reduce a 10-year functional parts warranty down to a 5-year base warranty if not filed within 60 days of installation.
Contact ARS/Rescue Rooter at 866-399-2885 or examine your local installation agreement to verify the specific trial period, warranty conditions, and guarantee terms for your heating replacement project.