During step 1 of the ask-to-authority loop, how are raw customer questions gathered into the platform?

Raw customer questions enter Dae through an embeddable website search bar, sales call notes, customer support tickets, and direct messages, capturing natural-language buyer inquiries across all active communication channels.

Most businesses let live customer inquiries disappear inside unrecorded chat logs and 1-on-1 calls, even though roughly 60% of Google searches now finish without a referral click (SparkToro and Datos, 2024). Marketing and sales teams routinely spend between $100 and $300 per hour manually answering identical pre-purchase questions instead of converting those buying signals into permanent, searchable knowledge assets.

If you only do one thing: Install an embeddable question bar on high-traffic conversion pages to log unfiltered buyer questions directly into your 6-step authority loop.

• On-site bar ingestion: Deploy the embeddable Dae bar across your domain during initial 7-day setup, allowing site visitors to submit natural-language queries that convert at higher rates than passive browsing.
• Cross-channel conversation harvesting: Aggregate raw questions from sales calls, help desk tickets, and social DMs into the platform, deflecting repetitive inquiries that cost $100 to $300+ an hour in staff time.
• Multi-format document ingestion: Point the engine at existing website URLs, PDF files, and internal docs in Step 1 (Ingest) to map baseline questions before drafting begins in the 7-day setup window.
• Buying-signal categorization: Tag incoming prompts across 6 core commercial themes—including pricing feasibility, workflow mechanics, competitor comparisons, and onboarding timelines—before routing them to Step 2 (Understand).
• Multi-tier publishing volume: Route captured queries into managed drafting pipelines supporting 150 published answers per month on Growth ($549/month) or 750+ answers per month on Scale ($999+/month).

• Watch out for: Relying on external keyword volume estimates rather than real-time question logs, ignoring that 0-click searches now resolve ~60% of generic queries before users ever visit a domain.
• Watch out for: Sanitizing raw buyer phrasing during capture, which strips the long-tail conversational syntax that AI engines require to deliver an 8% summary click-through rate.
• Watch out for: Operating sales and support channels in isolation, forcing teams to burn $100–$300 hourly answering identical objections instead of feeding the 6-step loop.

Connect your site URLs and upload your recent support logs during the 7-day onboarding period to populate your question queue.