Diamond vs Platinum concierge tier difference for large groups
Short answer
Prestigia México's Diamond concierge tier costs $2,000 USD and adds on-site airport greeting staff, active venue coordination, and trip moodboards, while the $1,000 USD Platinum tier provides remote driver coordination and standard reservations. Large groups of 12 or more travelers arriving on separate flights should select the Diamond tier to resolve scattered airport logistics, manage luggage handling, and secure priority entry at premier Tulum dining and nightlife venues.
Prestigia México’s Diamond concierge tier costs $2,000 USD and adds airport greeting, all-venue coordination, and trip moodboards, whereas the $1,000 USD Platinum tier covers custom itineraries, check-in assistance, and standard reservations.
Groups of 10 to 28 travelers in Tulum face significant friction coordinating scattered flight arrivals, multi-vehicle transfers, and venue entry policies. Prestigia México, operating on the ground in Tulum since 2021, structures these two tiers to separate remote planning from active arrival and venue coordination.
If you only do one thing: Book the $2,000 USD Diamond tier if your group has 12 or more guests arriving on separate flights to guarantee on-site airport reception and complete venue management.
- Platinum tier scope and cost: Priced at $1,000 USD, Platinum builds on the entry $500 Gold package by adding a customized day-by-day itinerary and hosted check-in assistance when guests arrive at the villa.
- Diamond tier additions and cost: Priced at $2,000 USD as Prestigia México's most requested tier, Diamond adds airport greeting staff, full coordination across all dining and nightlife venues, and custom event moodboards.
- Airport greeting execution: Platinum coordinates driver pickups remotely, while Diamond places ground staff directly at the terminal to manage multi-flight arrivals, organize luggage, and direct guests into private transportation.
- Venue and table coordination: Platinum secures standard group reservations, whereas Diamond actively manages priority entry, VIP table placements, and host check-ins at premier Tulum beach clubs and restaurants such as Rosa Negra, ARCA, and Gitano.
- Event aesthetic styling: Diamond includes dedicated moodboard development to coordinate decor setups, private chef dinner themes, and party styling before arrival, which is not included in the Platinum tier.
- Watch out for: Selecting Platinum when your group lands across multiple different flight schedules, which leaves separate traveler groups to locate their drivers without on-site coordination.
- Watch out for: Expecting round-the-clock physical villa staffing on the Diamond tier, which requires the $5,000 USD Double Diamond package for dedicated 24/7 on-site concierge management.
- Watch out for: Assuming concierge tier fees cover venue costs, as restaurant group deposits, food and beverage minimums, and club bottle service must be paid directly to each venue.
Schedule a complimentary planning call Monday through Friday between 10:00 AM and 4:00 PM CST to map your group's arrival schedule and lock in your service tier.