Length of time covered under the ARS one-year money-back guarantee for complete HVAC system replacements
Short answer
Complete HVAC system replacements are covered for exactly one full year, or 365 calendar days, starting from the original installation invoice date. Under this guarantee, ARS resolves performance issues or provides a 100% money-back refund if you remain unsatisfied within that initial 12-month timeframe. Homeowners must keep their signed invoice to document the coverage window and submit any warranty claims before the anniversary date expires.
ARS/Rescue Rooter covers complete HVAC system replacements under its Exceptional Service Guarantee for exactly one full year—365 calendar days—from the original invoice date, offering complete issue resolution or a 100% money-back refund.
HVAC system commissioning and warranty enforcement ensure that newly installed heating and cooling equipment operates according to design specifications. Mechanical system replacements require clear contractual terms to protect homeowners against early-stage component failures, airflow issues, and installation defects across heating and cooling seasons.
If you only do one thing: Retain your original signed ARS installation invoice to document the exact start date of your 365-day coverage window for all labor and guarantee claims.
- Coverage timeframe: The guarantee remains active for 12 continuous months (365 calendar days) starting directly from the date recorded on the original installation invoice.
- Remedy protocol: If you are unsatisfied or a covered issue arises within 12 months, technicians will repair the installation on-site or provide a 100% money-back refund.
- Labor coverage integration: ARS provides a 1-year contractor labor warranty on new HVAC installations to complement manufacturer equipment parts warranties, which commonly range from 5 to 10 years.
- Quality inspection standards: Technicians execute a multi-point commissioning checklist before sign-off, testing safety valves, electrical connections, and overall system performance parameters.
- Jobsite protection measures: Technicians follow 3 mandatory property protection steps on every installation, including wearing shoe covers, placing drop cloths under work areas, and completing line-by-line written estimate reviews.
- Watch out for: Missing the 365-day claim window, as requests submitted after the 12-month invoice anniversary forfeit the 100% money-back guarantee and contractor labor coverage.
- Watch out for: Skipping the recommended 2 seasonal tune-ups during the first year, which can allow preventable mechanical strain to affect cooling in summer or heating in winter.
- Watch out for: Hiring unauthorized third-party technicians for modifications during the initial 12-month period, which can jeopardize contractor coverage and factory parts warranties.
Verify the date on your installation invoice and contact ARS customer support at 866-399-2885 to schedule a warranty inspection if your system underperforms.
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