Terms of service.

1. Agreement and acceptance

These terms, together with the privacy policy and any order or quote we issue, form the entire agreement between you (the business creating or managing a workspace) and Dae for use of askdae.com, the Dae platform, public answer hubs, hosting tooling and related services (together, the Service).

By requesting an invite, creating a workspace, publishing an answer, or embedding the Service on any website, you accept these terms on behalf of your business and confirm you have authority to bind it. If you do not accept them, do not use the Service. Continued use of the Service after any change to these terms constitutes acceptance of the updated terms.

Where these terms and any separately signed agreement conflict, the signed agreement controls.

2. Plans, fees and payment

Starter is $99 per month and Growth is $549 per month, each with a one-time, non-refundable onboarding fee of between $2,500 and $7,500 depending on scope. Scale starts at $1,099 per month and is quoted per deployment. Fees are billed in advance, are exclusive of applicable taxes (which you are responsible for), and are non-refundable except where a refund is required by non-waivable law.

Promotional codes are issued at our sole discretion, may be revoked at any time, and do not modify any other obligation under these terms.

Plan limits — including answer volumes, crawl limits and whether the Service may be embedded on your own domain — are enforced in the product and may be changed prospectively at our discretion. Failure to pay any amount when due may result in immediate suspension of the Service without notice.

We may change pricing with at least 30 days' notice. Continued use after the effective date constitutes acceptance.

3. Your content and your sole responsibility for it

As between the parties, you retain ownership of the material you submit or ask us to crawl (Customer Content) and of the answers published under your workspace (Answers). You grant Dae a worldwide, non-exclusive, royalty-free licence to host, copy, process, adapt and publish Customer Content and Answers solely as needed to operate, secure, support and improve the Service.

You represent and warrant that you own or control all rights to Customer Content, that publishing it through the Service does not violate any law or any third party's rights, and that you have every consent and permission necessary. You — not Dae — are solely and exclusively responsible for your Customer Content and for every Answer published under your workspace, including where auto-publish is enabled.

Dae is a publishing tool. Nothing on the Service is reviewed, verified or endorsed by Dae before publication at your direction, and Dae undertakes no duty to monitor, fact-check or correct any Answer.

4. AI-generated output — no warranty whatsoever

The Service uses artificial intelligence and machine learning to draft Answers, questions, summaries, takeaways, schema markup and related output (AI Output). AI Output is generated automatically and may be incomplete, inaccurate, out of date, or otherwise unsuitable for any purpose.

You are solely responsible for reviewing every Answer and all AI Output before relying on or publishing it, and for ensuring it complies with every law and regulation applicable to your business, industry and jurisdiction — including, without limitation, advertising, consumer protection, health claims, financial promotion and professional-licensing rules.

AI Output is not advice of any kind. It is not legal, medical, clinical, pharmaceutical, financial, tax, investment or other professional advice, and it does not create any professional-client relationship. Dae makes no representation that AI Output is accurate, complete, current, non-infringing or fit for any particular purpose, and you waive any claim arising from any person's reliance on AI Output.

If you operate in a regulated industry, you are solely responsible for determining whether your use of the Service is lawful in your jurisdiction and for publishing any disclosures your regulator requires.

5. Acceptable use

You will not use the Service to publish unlawful, deceptive, defamatory, harassing or infringing content; to impersonate another person or business; to scrape or crawl sites you do not own or control without permission; to attempt to circumvent plan limits, host guards, moderation or other technical controls; to probe or attack the Service or any other system; or to submit the personal data of others except as lawfully permitted.

We may suspend or terminate any workspace, remove any Answer, block any domain or proxy, or refuse service to anyone, at our sole discretion, with or without notice, and without liability to you.

6. Service availability and changes

The Service is provided on a commercially reasonable efforts basis. We do not warrant uninterrupted or error-free operation, and we may modify, suspend or discontinue any feature, model, provider or plan at any time without liability.

Any availability target is a goal, not a guarantee, and does not apply to outages caused by your own hosting, DNS, reverse-proxy or content-delivery configuration, by third-party platforms (including your website platform or AI providers), or by events beyond our reasonable control. Your sole and exclusive remedy for any service outage is the liability cap in Section 10.

7. Data processing — you are the controller, Dae is the processor

Dae is a business-to-business service. The Service collects questions typed by visitors to your answer hub, lead-form submissions, technical logs and acknowledgement records (Visitor Data) on your behalf. As between the parties, you are the data controller of all Visitor Data and Dae acts solely as your data processor, processing Visitor Data only on your documented instructions (including these terms and your in-product configuration) and for no purpose other than providing the Service to you.

Dae will not sell Visitor Data, will not use it to train third-party foundation models, and will not disclose it except to sub-processors engaged to deliver the Service (cloud hosting, managed database, transactional email and AI model providers), each bound to process data only as needed to provide their service. Dae will implement commercially reasonable technical and organisational measures to protect Visitor Data and will notify you without undue delay after becoming aware of a confirmed breach affecting your Visitor Data.

You are solely responsible for the lawfulness of collecting Visitor Data through your workspace, for providing any privacy notice to your visitors, for obtaining any consent your law requires (including for cookies and similar technologies), for responding to visitor rights requests, and for determining whether your use of the Service complies with every privacy law applicable to you — including GDPR, UK GDPR, CCPA/CPRA, PIPEDA and health or financial data rules where relevant. Where the law requires it, these terms constitute the parties' data processing addendum; you authorise the sub-processors described above and transfers of Visitor Data to the countries where they operate.

You indemnify Dae against any claim, fine, penalty or demand — including from visitors, data-protection authorities or regulators — arising out of your failure to provide required notices, obtain required consents, honour visitor rights, or otherwise comply with privacy law in connection with Visitor Data processed through your workspace.

8. Cancellation and termination

You may cancel at any time from the workspace; the subscription runs to the end of the paid period and no partial-period refunds are given. Onboarding fees are non-refundable once onboarding work has begun. On cancellation, published answer pages stop being served.

We may terminate or suspend your access immediately for breach of these terms, non-payment, or where continued service would expose Dae to legal, regulatory or reputational risk, without liability.

Sections that by their nature should survive termination — including ownership, disclaimers, indemnification and liability limits — survive.

9. Indemnification

You will defend, indemnify and hold harmless Dae, its operators, affiliates, officers, employees and contractors from and against any and all claims, demands, losses, damages, fines, penalties, costs and expenses (including reasonable legal fees) arising out of or relating to: (a) your Customer Content or Answers; (b) your use of the Service or any AI Output; (c) your breach of these terms or of any law or regulation; (d) your violation of any third party's rights; or (e) claims by your visitors, customers, regulators or any third party relating to anything published through your workspace.

We reserve the right, at your expense, to assume the exclusive defence of any matter subject to indemnification, and you will cooperate fully with that defence.

10. Limitation of liability

To the maximum extent permitted by applicable law, the Service and all AI Output are provided strictly on an AS IS and AS AVAILABLE basis, with all faults and without warranty of any kind. Dae disclaims all warranties and conditions, express, implied, statutory or otherwise, including any implied warranties of merchantability, fitness for a particular purpose, title, non-infringement, accuracy, quiet enjoyment and any warranty arising from course of dealing or usage of trade.

To the maximum extent permitted by law, in no event will Dae, its operators or affiliates be liable for any indirect, incidental, special, consequential, exemplary or punitive damages; any loss of profits, revenue, goodwill, business, customers, data or anticipated savings; any loss caused by reliance on AI Output or by anything published through your workspace; any loss caused by search-engine ranking changes, AI-engine citations or the absence of either; or any unauthorised access to or alteration of your data — however arising, even if advised of the possibility of such loss.

Dae's total aggregate liability arising out of or relating to the Service or these terms will not exceed one hundred US dollars (US $100).

Each provision of this section allocates risk between the parties, forms an essential basis of the bargain, and applies to the fullest extent permitted even if a remedy fails of its essential purpose.

11. Third-party services

The Service depends on third-party infrastructure, hosting, database, email and AI providers. Dae is not responsible for the acts, omissions, outages or policy changes of any third party, including your website platform, your reverse-proxy provider or any AI model provider, and no third-party failure gives rise to any Dae liability.

12. Disputes, governing law and venue

These terms are governed by the laws of the State of Nevada, USA, without regard to conflict-of-law rules. Any dispute arising out of or relating to the Service will be resolved exclusively by binding individual arbitration administered by the American Arbitration Association, except that Dae may seek injunctive relief in any court of competent jurisdiction to protect its intellectual property or enforce host-guard and acceptable-use rules.

YOU AND DAE EACH WAIVE ANY RIGHT TO A JURY TRIAL AND ANY RIGHT TO PARTICIPATE IN A CLASS ACTION, CLASS ARBITRATION OR REPRESENTATIVE PROCEEDING. Any claim must be brought within one year after it arises or it is permanently barred.

13. General

If any provision is held unenforceable, it will be modified to the minimum extent necessary and the remainder stays in force. Our failure to enforce a right is not a waiver. You may not assign these terms without our written consent; we may assign them freely. We are not liable for any failure or delay caused by events beyond our reasonable control. These terms are the entire agreement and supersede all prior understandings.

14. Changes

We may update these terms at any time; the date at the top shows the latest version. Where a change is material, we will make reasonable efforts to notify workspace owners in advance. Continued use after the effective date is acceptance.